Terms and booking conditions.

These terms govern sessions booked through calm.academy. They are written to be read, not to be survived. If anything here is unclear, ask before you book.

Who you are contracting with

Calm Academy is the practice name; the contract is with Piotr Mechlinski personally, at the address above. "I" and "me" below mean him; "you" means the person who books.

What is offered

• The Session — €300. Sixty minutes, one to one, online. One topic, brought by you.
• 4 Weeks to Less Stress — €1,500. Four sessions of sixty minutes across four weeks, with measurement before and after.

Sessions are held online over Microsoft Teams, in English, unless we agree otherwise in writing.

The four-week programme requires two instruments, an Oura ring or equivalent, and a Muse headband. They are not included in the €1,500. You buy them, you register them in your own name, and you keep them. If you already own them, you do not need to buy them again.

What this is, and what it is not

This is executive coaching. It is not medical care, psychotherapy, psychiatric treatment or diagnosis, and it does not replace any of them. Nothing said in a session is a medical opinion.

The measurements taken during the four weeks are consumer wellness readings from consumer devices. They are not diagnostic, they are not medically validated, and they are not monitored for signs of illness. If a reading worries you, take it to a doctor.

If you are being treated for a physical or mental health condition, coaching may still be useful alongside that treatment, but it is not a substitute for it, and you should tell your clinician what you are doing. If at any point I think what you need is clinical help rather than coaching, I will say so and stop.

Booking and payment

Booking runs through Cal.com and payment through Stripe. Payment is taken at the time of booking, and the booking is confirmed once payment succeeds. Card details go to Stripe directly and are never seen by me.

For the four-week programme, one payment of €1,500 covers all four sessions. You book the first session at checkout; the remaining three are scheduled with me as the programme runs, so that each can sit where it suits your week.

Prices are shown in euro and are the total payable at checkout. An invoice is issued on request; tell me the billing details when you book.

Moving or cancelling a session

• Reschedule freely up to 24 hours before a session — just write to me.
• Inside 24 hours, or if you do not attend, the session counts as delivered.
• If I cancel or move a session, you choose: a new time, or a refund of the fee for that session.
• If illness or emergency makes a session impossible for either of us, we reschedule it without charge.

The four-week programme is designed to run over consecutive weeks. Reasonable gaps are fine; a programme left unfinished for more than three months is treated as complete.

Your right to withdraw

This section applies if you are booking as a consumer — that is, not for a business. It follows the EU Consumer Rights Directive and Polish consumer law.

You may withdraw from the contract within 14 days of booking, without giving any reason. Write to [email protected], or use the model withdrawal form, and I will refund you within 14 days using the same payment method.

Sessions are often wanted sooner than that. So, when you book a session that falls inside the 14 days, you are asking me to begin before the withdrawal period ends, and you accept two consequences:

• if you withdraw after the service has begun but before it is finished, you pay a proportionate amount for what was delivered, and the rest is refunded;
• once the service has been fully performed with your express agreement, the right to withdraw is lost.

In practice: a single session held inside the 14 days is fully performed and no longer refundable. On the four-week programme, withdrawing after the first session means paying for that session and being refunded the balance.

If you book a date beyond the 14 days, none of this bites — you simply have your 14 days.

Confidentiality

What you say stays with me. I do not report to your employer, name clients, or discuss your situation with anyone, and sessions are not recorded unless you ask and agree in advance. The only exceptions are where the law requires disclosure, or where there is a serious and immediate risk to someone's life.

How your data is handled is set out in the privacy notice.

What you are responsible for

You decide what to do with anything discussed. Coaching sharpens judgment; it does not transfer it. I do not guarantee particular outcomes — not a promotion, not a business result, and not a specific movement in any measurement. The sample figures on this site are one person's real data and are not a prediction of yours.

You are responsible for a working connection, a private place to talk, and for the devices if you buy them.

Limits on liability

Nothing here limits liability for death or personal injury caused by negligence, for intentional harm or gross negligence, or anything else that cannot lawfully be limited. Nor does it affect your statutory rights as a consumer.

Subject to that, my total liability arising from a booking is limited to the fees you paid for it, and I am not liable for indirect or consequential loss, including lost profit or business opportunity.

Complaints

Write to [email protected] and I will reply within 14 days. If we cannot resolve it, consumers in the EU may use the European Commission's online dispute resolution platform, and consumers in Poland may seek help from the municipal or district consumer ombudsman (rzecznik konsumentów).

Governing law

Polish law governs these terms. If you are a consumer, this does not deprive you of the protection of any mandatory rules of the country where you live.

Changes

These terms may change. The version that applies to your booking is the one published when you booked, and I will send it to you on request.

LAST UPDATED: 25 SEPTEMBER 2026